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Shipping & Returns

Everything you need to know about delivery and returns

Thank you for shopping at URBNMYTH. We strive to provide you with the best delivery experience, ensuring that your orders arrive in a timely and safe manner.

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Free Delivery

Enjoy free delivery on all orders across India

Our Delivery Partners

We deliver across all of India through our trusted delivery partners:

Shiprocket
Delhivery
IndiaPost
Xpress Bees

And other reliable logistics companies

Delivery Timeframe

5 Days

Minimum Delivery Time

12 Days

Maximum Delivery Time

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Possible Delivery Delays

Delivery may be delayed due to factors such as product manufacturing or other unforeseen circumstances. We strive to keep delays to a minimum and will keep you informed of any changes to your delivery timeline.

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Damaged or Tampered Package

If you receive a package that appears damaged or tampered with, please refuse the delivery and do not accept the package.

Once you've refused delivery, contact our Customer Care team at contact.urbnmyth@gmail.com (Weekdays: 10.30 am to 6.30 pm) with your order reference number. We will arrange a replacement at the earliest.

Order Cancellation & Refunds

In the unlikely event that we are unable to ship your order in full within 12 working days, we may cancel the unshipped portion of the order.

If this occurs, you will receive an email notification. Any payments made for the unshipped items will be refunded via your original payment method.

Need Help?

Have questions about shipping or returns? Our customer support team is here to assist you.

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WEEKDAYS
10:30 AM - 6:30 PM